Responsive Customer Support

What Our Customer Service Offers

Help in Real Time

Get quick, friendly help with questions about your Tax Dragon systems, how to access your account, client workflows, and everyday tasks.

Fixing problems and finding solutions

Our experts can help you figure out what's wrong with your software and fix it, as well as help you with login errors, filing problems, notification issues, and other technical problems.

Help with every step

Our team gives you clear instructions so you can move forward with confidence, whether you're learning a new process or need help finishing a task.

Support System Based on Tickets

You can send us your problem at any time, and we'll get back to you right away. We keep track of each ticket to make sure it is correct, followed up on, and fully resolved.

Help with escalation

We send your case to the right specialists for more complicated issues, so you never feel stuck or unsupported.

Why Customers Trust Our Support Staff

Quick Response Times

We know that tax work is time-sensitive, so our team works quickly to keep your workflow going.

Support specialists who know a lot

Our employees have a lot of training on Tax Dragon systems and problems that tax offices often run into.

Available all year round

Our support is available all year long to help your business stay consistent, even during the busiest times.

Talk Clearly

We don't use tech terms that are hard to understand. You'll get clear, simple instructions that you can follow.

We support you both while you are a new client and an already seasoned partner. Tax Dragon Pro Network believes in helping businesses thrive with customer support year round. We are available to help and staff training before and during the busy tax season. We have a team on-call ready to be of service in real-time.